Includes bibliographical references and index.

Acknowledgments -- Introduction. The value of a multidisciplinary perspective -- Literature search methods -- Introduction to key concepts -- Organization of the book -- References -- Part I: The concepts. Organizational and collective memory. 1. Organizational memory -- Collective memory as a theoretical lens for organizational memory -- Collective memory: Social science perspectives from anthropology, history, and sociology -- Differentiating between collective memory and other related terms -- Factors that influence collective memory -- Summary -- References -- 2. Organizational memory and collective identity. Organizational identity -- Other perspectives on collective identity: social science perspectives from anthropology, history, and sociology -- Summary -- References -- Part II: The relationships between collective memory and identity. 3. Relationships between collective memory and identity. Organizational identity and its relationship to memory -- Organizational memory and its relationship to identity -- The relationship between collective memory and identity: Social science perspectives from anthropology, history and sociology -- Conclusion -- References -- 4. Factors that influence the relationship between collective identity and memory. Critical events -- Individuals and social interaction -- Generational cohorts -- Physical space and its influence on collective memory and identity -- Power -- Time -- Summary -- References -- Part III: Theoretical framework and implications. 5. Multidisciplinary theoretical framework and implications for theory and research. Definitions of terms -- Theoretical assumptions about the relationship between organizational identity and memory -- Factors influencing the relationship between organizational memory and identity -- Implications for research -- References -- 6. Implications for practice. Corporate museums -- Archives -- Anniversaries and memorial services -- Websites -- Major transitions and organizations -- References -- Index.

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

Andrea Casey is an Associate Professor of Human and Organizational Learning at The George Washington University Graduate School of Education & Human Development.